
State Farm® Insurance Agent Jose Pomales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Daerda
October 10, 2025
"Esteban did a great job. He was personable and very patient and helpful"
"Thank you so much for your kind words, Patricia! We're thrilled to hear that Esteban provided personable, patient, and helpful service. We appreciate your feedback and look forward to assisting you again in the future! - Jose"
John Boucher
October 6, 2025
"Extremely helpful service from Yamill Pomales today…thanks so much for your help getting my insurance policy transferred to my new vehicle!"
"Thank you for your wonderful feedback, John! We're glad to hear that Yamill provided extremely helpful service in transferring your insurance policy. We appreciate your trust and are always here to assist you with any future needs! - Jose "
Nichelle Coles
October 4, 2025
"Such a dedicated and caring team of professionals! My previous agent retired and my policies were transferred to the Polames team. Thank you for caring about your clients! Like a good neighbor at its finest"
"Thank you so much for your kind words, Nichelle! We're thrilled to hear that our team has been able to provide you with the dedicated and caring service you deserve. It's our priority to treat every client like a valued neighbor, and we're grateful for the opportunity to support you with your policies. If you ever need anything, we're always here to help! - Jose "
Press Family
September 23, 2025
"Safelight suggest we contact our agent and we did. We just switched to this office recently hoping to get better customer service than our last agent. We were sorely disappointed. Not only was the guy that called back unprofessional but he kept quoting the same thing over and over without answering questions. We asked that the actual agent call us but he never did. We finally got a better explanation and service from calling the 1-800 number thankfully but with multiple policies and over 25 years with State Farm, we need an agent that will actually provide answers and not talk as if they're texting."
"Hello Mr. Press, hope you and the family are doing well. I'm sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and will review all calls made and steps taken in your case to learn and improve. I will also verify all of the communications with State Farm since we don't employ a Sebastian and share your feedback. I know your new agent will take good care of your insurance needs, I happen to know him, and he is a good person. I'm sorry that my efforts in escalating your request all the way up to State Farm management as I said I would in my emails with you didn't produce the results you were looking for. I did push; however, they have the last say in determining coverage. With that said, I'm glad that my efforts did produce a call to you from management when you mentioned to me nobody had reached back to you. Our office is here to assist in the future if the need ever arises or you'd like to discuss further with me. Wishing you and the family the best and a blessed rest of the week. - Jose "
Johnny Collins
September 19, 2025
"Ruth Ann is phenomenal and extremely well versed and knowledgeable. She is very thorough and provided excellent customer service!! Thank you Ruth"
"Thank you so much, Johnny! We're thrilled to hear that Ruth Ann provided you with exceptional service and expertise. We truly appreciate your kind words and look forward to assisting you again in the future! - Jose"
Stephen
September 16, 2025
"Jose Pomales provides superior service and the peace of mind needed for any and all of your insurance needs! I am very grateful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jose "
Leslie Ramirez
September 4, 2025
"Awesome customer service. Explained everything in detail and patient."
"Thank you so much, Leslie, for your kind words! We're thrilled to hear that you had a great experience with our team. Providing detailed explanations and patient service is very important to us, and we're glad it made a difference for you. We appreciate your support! - Jose "
Rebecca Sherva
August 22, 2025
"Ruth Ann was wonderful, so kind and helpful. Give her a big raise Jose. Rebecca Sherva"
"Thank you for your five-star review, Rebecca! We pride ourselves on providing our customers with a memorable insurance experience, and we’re happy to know that your experience with our office merited a flawless rating! – José "
Jackie Lane
August 22, 2025
"Miguel was a class act and the best customer service representative I have dealt with. He is a good man"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Miguel; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jose"
William Anton
August 20, 2025
"Responsive and professional. Appreciated Mr. Gerard Pomales help and guidance."
"We appreciate your review, William! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jose "
C Grace
August 19, 2025
"My previous state farm agent retired and Jose Pomales agency took over. My first encounter was a unique situation that I needed help with and Miquel was excellent and worked with the claims department and myself to handle my needs. I am very grateful for the professional and caring attitude. Excellent agency !!!"
"Thank you so much for your kind words! We're truly grateful for your trust in Jose Pomales Agency, and we're delighted to hear that Miquel was able to provide you with excellent, professional, and caring support during your unique situation. Your satisfaction means a lot to us, and we look forward to continuing to serve you with the same dedication. Thank you again! - Jose "
Rebecca Dempsey
August 14, 2025
"Miguel at Jose Pomales office was a HUGE help to us! He went over and above to help us get straightened out after our prior State Farm rep retired. Thank you Miguel and we highly recommend you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Miguel's service; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jose "
Rose Hoelldobler
July 25, 2025
"Our company switched over to StateFarm for all our business needs and we are so pleased that we did. Miguel Andres Salvatierra is awesome ! Very east to communicate with and patient with our questions. All requests have been expedited promptly. Great working with this team. Rose"
"Thanks so much for the kind words, Rose! I couldn’t agree more. Miguel is fantastic, and we’re lucky to have him on the team. I’ll be sure to pass along your shout-out! We always strive to respond to questions and concerns as quickly as possible, so I’m glad we could help. We appreciate the review! – José"
cory elliott
July 18, 2025
"esteban vega very professional very happy with his great service"
"Thank you for leaving us a 5-star review, Cory! We’re glad to hear from you. I’m glad Esteban was able to assist you and provide great service. Give us a call if you have any questions!—José"
Gloria Plaza
June 25, 2025
"It was profesional and opportune. Thank you so much"
"It is our absolute pleasure to help you, Gloria! Thank you for the 5-stars and review. Don’t hesitate to give us a call for any questions. We’re here for you!—José"
Daria Haikov Kramskiy
June 17, 2025
"Had a fantastic experience speaking with Yamill at Jose Pomales - State Farm Insurance Agency. He was incredibly patient, kind, and went above and beyond answering all my (many!) questions. Truly felt like I was talking to someone who cares. Great service, great attitude — thank you for having someone like Yamill on your team!"
"Thank you so much for the thoughtful review! We're thrilled to hear that Yamill provided such a positive experience. His patience and dedication truly reflect the kind of care we aim to give every customer. We'll be sure to pass along your kind words!—José"
Marjorie Mae
June 2, 2025
"The agent was very professional and competent. He was kind and helpful with helping me reducing my bill."
"Thank you so much for sharing your positive experience working with our team. We pride ourselves on professional service, and we’re thrilled to hear that we were able to find you a price that worked well for your budget. Thank you again for choosing our team, and we look forward to servicing you again soon! – José"
ANITA CROCITTO
May 28, 2025
"Yamill Pomales was a pleasure to work with. His exceptional customer service built a relationship and provided a wonderful experience, all in one! I highly recommend, Yamill Pomales, and I recommend this office!"
"Thank you so much for your five-star review, Anita! Our team is so glad to hear that you had a exceptional experience with Yamill. Yamill is an incredible asset to our team and brightens up our office with his dedication to customer service. We appreciate your feedback! – José "
Eric
May 7, 2025
"Great service and extremely helpful!!"
"Thank you for your kind words, Eric! Feedback like yours makes our day – we’re thrilled to know that you received great service, and that our team was helpful. Please never hesitate to reach out! – José "
Randall Surline
May 7, 2025
"Jill is the best State Farm employee that I have ever dealt with. She is very understanding, listening to my needs then offering suggestions. I always ask for her when I call."
"Thank you for your five-star review, Randall! We’re thrilled to hear such positive feedback on the quality of the service you’ve received from Jill, and it makes our day to hear how understanding and considerate she is. Jill is an incredible asset to our team, and we’re so glad to hear that she can make each interaction seamless. We look forward to servicing you again soon! – José"
Lilliana Roman
May 5, 2025
"Process was simply. Excellent customer service. Thank you."
"Thank you for your kind words, Lilliana! We’re glad to hear that we were able to make the process simple for you, as well as provide you with excellent customer service. Please reach out to us at any time, we look forward to continuing to work with you! – José "
Kendy Armas
May 1, 2025
"Estoy muy agradecida por la excelente atención y calidad del servicio de Gerhard Pomales y la oficina de José Pomales. Siempre responde rápidamente y ofrece las mejores opciones de seguros a precios competitivos. Recomendado 100%"
"¡Muchas gracias, Kendy, por tus amables palabras! Estamos muy agradecidos de que hayas elegido nuestra oficina y nos alegra saber que pudimos ayudarte con tus necesidades de seguro. Si alguna vez necesitas algo más, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte! – José "
Premier Plumbing
April 30, 2025
"Everyone at Jose Pomales-State Farm are amazing! They are very quick to respond, knowledgeable with and their customer service is incredible. Miguel is always willing to help with our Company's requests no matter what time of day! He is AMAZING!!"
"Thank you so much for your kind words and for taking the time to leave a positive review! We’re thrilled you had a great experience with our team, especially with Miguel. Miguel is an incredible asset to our team, and we’re lucky to have him. We truly appreciate your support and look forward to assisting you again! – José "
Sky
April 23, 2025
"Esteban has been awesome to work with. He was extremely courteous and thorough in his adressing our needs and following up with us. I'm very happy to now be doing business with Esteban and this office."
"Thank you so much for your five-star review, Sky! We’re thrilled to hear that Esteban was able to provide you with great service – he’s a star! We’re excited to have you as a part of our State Farm family and look forward to continuing to serve you. If you need anything, please don’t hesitate to reach out! - José"
Debbie Wilson
April 17, 2025
"Esteban was very prompt in answering my questions and quickly provided insurance quotes for home/auto/umbrella policies. He explained how these quotes compared to other companies as well as researching information when he was unsure how to answer my question. We ended up choosing State Farm as they have a better reputation and competitive quotes for our insurance needs."
"Thank you for the review, Debbie! We're glad Esteban was able to assist you quickly and thoroughly. We're happy you found the right fit with State Farm and appreciate the support. Let us know if you need anything in the future! -José "