State Farm® Insurance Agent Jose Pomales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christina Vilaro
November 27, 2024
"Update November 2024: I am still with State Farm and now working with Estaban. I can't say enough about the patience this man has. We have been looking for a first car for my son. Over the past few days, I have sent email after email of different VIN numbers to get insurance quotes. Estaban has replied quickly to each inquiry and when we did find the right vehicle, he went over all of the coverages and every discount available. Ty was fantastic to work with. He made several adjustments to our quote until we were able to get to a price that worked for our family. He was able to beat our current insurance by over $150 per month. I will definitely be calling back when it's time to review all my other policies."
"We appreciate your feedback, Christina! Part of being a Good Neighbor is making sure our customers choose plans that match their budgets, so I'm glad to hear that Ty could help you save so much on your plan! Our team is happy to help you look for great deals on your other coverage as well. We look forward to seeing you again in the near future! -Jose"
Juan Cotto
October 12, 2024
"El trato en mi experiencia fue fenomenal atención todo José Pomales y su equipo de trabajo de primera"
"Juan, para nuestro equipo es un gran placer ser de servicio para ti y tu familia. Si necesitas algo más, no dudes en contactarnos.-José,"
Leoveidis Ledesma
October 11, 2024
"Gerhard es excelente muy profesional, gracias por la paciencia y la buena atención."
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Gerhard te brindó un servicio excelente, profesional y con mucha paciencia. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegirnos! -José,"
Doom
October 1, 2024
"Jose pomales a good guy🤑🤜"
"Thank you for your feedback! We're glad to hear that our office made a great impression. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! – José "
Kristain Poggenpohl
July 22, 2024
"Received great service from Gerhard!"
"Thank you for your five-star review, Kristain! Our team is thrilled to hear that Gerhard was able to provide you with excellent customer service. Gerhard prides himself on delivering great service every single day, and we are so glad that your experience was so positive. Please do not hesitate to reach out to our team for any questions you may have! – José "
Woong Hong
July 17, 2024
"Esteban is very easy to reach out and communicative. Great service !"
"Thank you so much for your kind words! We're thrilled to hear that Esteban was simple to reach and provided great service. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. – José"
Jose Sostre
June 27, 2024
"Llame para una cotización y el servicio fue excelente me ayudaron mucho y pude tener un seguro acorde a mi presupuesto, gracias jerald state farm"
"Gracias por compartir tu experiencia. Nos alegra mucho saber que el servicio fue excelente y que te ayudaron a encontrar un seguro acorde a tu presupuesto. Gracias nuevamente por tus amables palabras. Esperamos seguir brindándote un servicio excelente. -José "
Caleb Fortune
June 19, 2024
"Esteban is terrific and was quickly able to assist me with my needs!!"
"Thank you for sharing your experience with Esteban, Caleb! We're absolutely delighted to hear that he was terrific and quickly able to assist you with your needs. Thank you again for your kind words. Never hesitate to reach out to us! – José"
Janessa Parker
June 17, 2024
"Esteban was very friendly and communicated well through helping me update vehicle policies on my account. Very happy to work with him."
"Thank you for recognizing Esteban’s efforts, Janessa! Esteban and the rest of my team are always happy to help you and I’m glad Esteban could do just that with your car insurance. I will make sure to let him know he got a shout-out from you. Thanks again!— José"
Krystal Hyde
June 6, 2024
"Easy process and price quoted was just right! Esteban was consistent, clear and followed up appropriately to move our application forward when it was convenient for me and my family! He was pointed, professional and knowledgeable! We look forward to working with Esteban, his agency and State Farm for years to come! Thank you!"
"Thank you for leaving such a detailed review, Krystal! Our team is thrilled to hear your excellent review of your experience with Esteban, and we look forward to serving you in the future. I’m glad to hear that Esteban was able to provide you with a seamless insurance experience! – José "
Kyleighn Block
May 29, 2024
"Esteban was very pleasant, and helped me get my renters insurance set up quickly."
Jen H (Jen H)
May 18, 2024
"Gerhard, AKA “G” , was AWESOME at helping me to purchase home insurance and switching to State Farm for my auto.He was very patient, knowledgeable, kind, understanding, honest , and more importantly- he always followed up promptly with email and phone calls. I really appreciate all the help I received from G!! if you are looking for car insurance, homeowners insurance… I would recommend asking G to help you!!!!!"
"Thank you, Jen, for sharing your experience! We're delighted to hear that G provided you with excellent customer service and assisting you with both your homeowners and auto insurance. It's great to know that he was able to answer all your questions, provide prompt follow-up, and offer outstanding service. We look forward to continuing to serve your insurance needs! – José "
J WALTERS
April 15, 2024
"Esteban Vega without hesitation was knowledgeable and professional taking care of my insurance needs. Without a doubt I would recommend Esteban to anyone who needs insurance!!!!"
"Thank you for sharing your positive experience with Esteban, J! I’m thrilled to hear that Esteban was both knowledgeable and thorough in his communication. Our team strives to accommodate our customers’ unique insurance needs and provide you with a seamless experience. If there’s anything else we can do to assist you in the future, please don’t hesitate to reach out. We’re here to help! - José"
Patrick Leonard
April 12, 2024
"Jose was a great Customer Service Representative and it was a pleasure working with him."
"Thank you so much for your kind words, Patrick! We’re thrilled to hear that you had a pleasant experience with our State Farm office. If you have any questions, please don’t hesitate to reach out to our team! We look forward to continuing to provide you with exceptional service! – José "
Bryan Flemings
April 9, 2024
"Once he was aware of my windshield delays, he took it over personally and had a company calling me within an hour. The glass company was great, they did it all within a half hour, where the last person (years ago) took 3 hours, haha! And I even got the factory Ford logo back, when the last company didn't do that. Thank you so much Mr. Pomales and Team!"
"Thank you for taking the time to share your positive experience with our office and leave a 5-star review, Bryan! We’re delighted to hear about the exceptional service you received from our agency, and that you were able to get set up swiftly and in record time. We’re thrilled to hear that your interaction with our team stood out, and we look forward to continuing to provide you with the same high standard of care! – José "
Jesus Rodríguez
April 3, 2024
"Excelente la atención. Y muy buenas coberturas de seguro. Gerad muy amable y paciente. Los recomiendo"
" ¡Muchísimas gracias por compartir tu experiencia con nosotros, Jesús! Me alegra que haya recibido el atento servicio por el que nos esforzamos. G y el resto de nuestro equipo están dedicados a asegurarse de que usted comprenda todos los detalles de su cobertura, todo mientras lo hace sentir como en casa. ¡Esperamos volver a servirle pronto! - José Thank you so much for sharing your experience with us, Jesus! I’m glad that you received the attentive service we strive for. G and the rest of our team are dedicated to making sure that you understand all the details of your coverage – all whilst making you feel at home. Looking forward to serving you again soon! – José"
JOSE ORTIZ
April 2, 2024
"I definitely want to thank Jose Pomales for the best quote I was able to receive for my 3 vehicles. A special thank you to Gerhard Pomales for taking care of my new policy and making me understand it much better. I was with Geico for 18 years, until the face to face interactions with both Jose and Gerhad in which I was able to save over $2k every 6 months, Again thank you!!"
"Thank you for the kind words and the five-star rating, Jose! Our team is thrilled to hear that we were able to provide you with an excellent quote and personalized service. G is an incredible asset to our team and prides himself on providing a seamless insurance experience, all whilst carefully explaining each component of your new coverage. We are so pleased that you had a great experience with our office (and that we were able to provide you with great pricing) and encourage you to reach out for any questions you may have! – José "
Javier Lugo
March 30, 2024
"Great office, pleasant staff, spoke with Mr. Pomales and he was a pleasure to speak with. He explained things in great detail and made insurance easier to understand."
"Thank you so much for your kind words, Javier! We’re delighted to hear that you had a pleasant interaction with our team. Our office is committed to making the insurance experience seamless and understandable. Please don’t hesitate to reach out with any questions you may have – your happiness is our top priority! – José"
Honest T
March 28, 2024
"Simply the best!"
"Thank you for the kind review, Honest T! We’re delighted to hear that you enjoyed our service and had a great experience with our team. Your feedback is deeply appreciated and motivates us to provide top-notch customer service every day! – José "
Terry King
March 22, 2024
"Very good, and knowledgeable service."
"Thank you for the five-star rating, Terry! We’re thrilled to hear that your experience with our office merited a perfect score. We continuously strive to provide our customers with attentive service, and we’re thrilled to hear that you had a great experience with our office. Our team is here for you! – José"
Ed Tagler
March 11, 2024
"Looking for great customer service? Unfortunately, you won't find it here. I suggest taking your business elsewhere."
Dunay Gonzalez perez
February 15, 2024
"Aclaro todas mis dudas un trato amable y respetuoso"
"¡Muchas gracias Dunay! Es un placer para nosotros ayudarle y siempre estaremos encantados de ayudarle con sus necesidades de seguro. ¡Póngase en contacto con nosotros si tiene alguna pregunta!— José"
Norberto Gonzalez
February 8, 2024
"Jose Pomales and his StateFarm team are great people with very helpful attributes. I would strongly recommend. And will continue to use in the future."
"The whole team thanks you, Noberto! It’s been a pleasure to assist you. We look forward to our continued partnership.- José."
Orlando Mejias
January 9, 2024
"Me ayuda con el seguro de mi auto lo recomiendo"
"¡Muchas gracias por la reseña y recomendación de 5 estrellas, Orlando! Me alegra que esté satisfecho con su plan de seguro de automóvil; mi equipo y yo estamos muy orgullosos de asegurarnos de que nuestros buenos vecinos tengan confianza en la protección que brinda su cobertura. Apreciamos que sea parte de nuestra familia de State Farm y esperamos trabajar con usted nuevamente en el futuro. -José"
Demeliz Sevein
January 7, 2024
"Excelente servicio y orientación"
"¡Gracias por tu reseña, Demeliz! Nos alegra saber que hemos podido brindarle el servicio de 5 estrellas y la orientación que esperaría de su agente local de State Farm y de Good Neighbor. Queremos asegurarnos de que continúe recibiendo la cobertura de primer nivel que le encanta, así que no dude en comunicarse con nuestra oficina si alguna vez tiene alguna pregunta o inquietud sobre su plan. ¡Gracias por ser parte de nuestra familia de State Farm! -José Thank you for your review, Demeliz! We’re happy to hear that we’ve been able to provide you with the 5-star service and guidance you’d expect from your local State Farm agent and Good Neighbor. We want to make sure that you continue to receive top-notch coverage that you love, so please don’t hesitate to reach out to our office if you ever have a question or concern about your plan. Thanks for being a part of our State Farm family! -José"