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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Leonard

April 12, 2024

5  out of  5 rating by Patrick Leonard
"Jose was a great Customer Service Representative and it was a pleasure working with him."
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Bryan Flemings

April 9, 2024

5  out of  5 rating by Bryan Flemings
"Once he was aware of my windshield delays, he took it over personally and had a company calling me within an hour. The glass company was great, they did it all within a half hour, where the last person (years ago) took 3 hours, haha! And I even got the factory Ford logo back, when the last company didn't do that. Thank you so much Mr. Pomales and Team!"
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Jesus Rodríguez

April 3, 2024

5  out of  5 rating by Jesus Rodríguez
"Excelente la atención. Y muy buenas coberturas de seguro. Gerad muy amable y paciente. Los recomiendo"
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April 2, 2024

5  out of  5 rating by JOSE ORTIZ
"I definitely want to thank Jose Pomales for the best quote I was able to receive for my 3 vehicles. A special thank you to Gerhard Pomales for taking care of my new policy and making me understand it much better. I was with Geico for 18 years, until the face to face interactions with both Jose and Gerhad in which I was able to save over $2k every 6 months, Again thank you!!"
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Javier Lugo

March 30, 2024

5  out of  5 rating by Javier Lugo
"Great office, pleasant staff, spoke with Mr. Pomales and he was a pleasure to speak with. He explained things in great detail and made insurance easier to understand."
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Honest T

March 28, 2024

5  out of  5 rating by Honest T
"Simply the best!"
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Terry King

March 22, 2024

5  out of  5 rating by Terry King
"Very good, and knowledgeable service."
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Ed Tagler

March 11, 2024

2  out of  5 rating by Ed Tagler
"Looking for great customer service? Unfortunately, you won't find it here. I suggest taking your business elsewhere."
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Dunay Gonzalez perez

February 15, 2024

5  out of  5 rating by Dunay Gonzalez perez
"Aclaro todas mis dudas un trato amable y respetuoso"
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Norberto Gonzalez

February 8, 2024

5  out of  5 rating by Norberto Gonzalez
"Jose Pomales and his StateFarm team are great people with very helpful attributes. I would strongly recommend. And will continue to use in the future."
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Orlando Mejias

January 9, 2024

5  out of  5 rating by Orlando Mejias
"Me ayuda con el seguro de mi auto lo recomiendo"
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Demeliz Sevein

January 7, 2024

5  out of  5 rating by Demeliz Sevein
"Excelente servicio y orientación"
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Abhishek Parulekar

December 28, 2023

5  out of  5 rating by Abhishek Parulekar
"I had the pleasure of working with an outstanding insurance agent ‘G’ (Gerhard Pomales) with State Farm , and I cannot express enough how satisfied I am with the level of service and expertise provided. When it came to securing insurance for my home and auto, he went above and beyond in ensuring I not only obtained adequate coverage but also fully understood the intricacies of the policies. One of the standout qualities of Gerhard was his commitment to providing detailed explanations of various coverage options. He took the time to walk me through the nuances of each policy, breaking down complex terms into easily understandable concepts. This made the decision-making process much smoother, and I felt confident in the choices I was making for my insurance needs. What truly set Gerhard apart was his patience and willingness to answer all my questions thoroughly. No inquiry was too small or insignificant; he approached each question with the same level of attention and care. This not only demonstrated his profound knowledge of the insurance industry but also created an environment where I felt valued as a client. In an industry where jargon and complexities can be overwhelming, Gerhard’s ability to communicate effectively was a refreshing change. His dedication to ensuring that I was well-informed empowered me to make decisions that aligned perfectly with my requirements and preferences. In conclusion, I wholeheartedly recommend Gerhard to anyone seeking not just a policy, but a partnership in safeguarding their assets. His professionalism, expertise, and commitment to client education makes him a standout choice in the realm of insurance services. I am genuinely grateful for his assistance and wouldn’t hesitate to enlist his expertise for future insurance needs. Regards, Abhishek"
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Mina Ekladios

December 11, 2023

5  out of  5 rating by Mina Ekladios
"My guy G is the absolute BEST. Always helpful, professional and patient answering any of my questions. Can't say enough great things about the experience I had working with him and setting up my family!"
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November 30, 2023

5  out of  5 rating by Carol
"Esteban at the Pomales office ROCKS!! He has been extremely helpful & kind helping with my insurance needs. Thanks a million!"
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Antoine Robinson

November 12, 2023

5  out of  5 rating by Antoine Robinson
"Lowered my premium and was fully transparent."
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Gadi Sabas

October 25, 2023

5  out of  5 rating by Gadi Sabas
"Jill was quick to respond and with great professional skills made my insurance shopping experience as pleasant as it can be! Highly recommended."
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Brian May

October 16, 2023

5  out of  5 rating by Brian May
"Great experience!! Jose was informative and friendly. Definitely the "go-to" guy! I can't thank him enough!!"
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Lynn Flanagin

October 13, 2023

5  out of  5 rating by Lynn Flanagin
"Working with Esteban was a breeze. Excellent customer service. He made buying homeowners insurance in Florida during hurricane season a pain free experience. I have a life insurance policy there which is why I chose this office first and am happy that I did."
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Trina Hall

October 9, 2023

5  out of  5 rating by Trina Hall
"Office was very courteous and cheerful. There were no long holds or waits. My agent, Mr. Pomales knew how to handle the transaction I was needing and did so quickly. He saved me quite a lot of $$ and explained each part of the policy very well. Looking forward to a working with this office."
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Sam Ken.

October 1, 2023

1  out of  5 rating by Sam Ken.
"My agent got retired and my policy was transferred to Jose and I started suffering. My previous agent was great, everything went smooth was her team, h they used to text if they want to do change or alert me of something I need to do. This was convenient and essential for me since I have extended work hours and can not pick the phone or use the app due to lack of service in my work place. Jose’s team increased premium multiple times without notice or communications, they removed discounts. I highly recommend another agent."
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Alexa Lebron

August 31, 2023

5  out of  5 rating by Alexa Lebron
"The Entire Crew did a great job at providing great customer service, and treating eachother like family."
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August 31, 2023

5  out of  5 rating by Nicole
"This office is amazing! Everyone here is so professional and kind! I deff give 5 stars ! Jill is always so helpful and easy to work with when I have any kind of questions or need help with my policy!"
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Joshua Rose

August 31, 2023

5  out of  5 rating by Joshua Rose
"Great service and great people, Richard is an excellent worker and very personable."
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David Riano

August 31, 2023

5  out of  5 rating by David Riano
"🚗🛡️ Huge thanks to Gerald for their outstanding support in securing my auto insurance coverage! He went above and beyond to guide me through the process, ensuring I got the best policy tailored to my needs. I'm impressed by their professionalism, prompt responses, and genuine care. With their assistance, I feel confident on the road. Grateful for such a reliable agency!"