State Farm® Insurance Agent Jose Pomales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
karina pomales
February 20, 2026
5
out of
5
rating by karina pomales
"Yamill was so kind and helpful. He did what was best for me as his customer, explained everything so clearly, and saved me money! Service like that is rare. Thats how you get a lasting customer!"
Gail Rademan
February 3, 2026
5
out of
5
rating by Gail Rademan
"Miguel was right on top of my request! Thank You!"
We responded:
"Hi Gail, thank you for the five-star review! I am happy to hear that you had such a wonderful time working with Ty. I agree that he is an incredibly talented member of our team, and he always has our customers' backs. I'll be sure to share your praises with him—it will make his day for sure! We appreciate you being a part of our State Farm family! -Jose"
Tina
January 30, 2026
5
out of
5
rating by Tina
"Miguel was very helpful and knowledgeable in resolving my home insurance issue. He went above and beyond to make sure that my paperwork was sent out immediately."
Tabitha McGraw
January 27, 2026
5
out of
5
rating by Tabitha McGraw
"Yamill was a great help, super quick and professional. He made sure to communicate with me all of my options as well as when my request had been completed. I am overall very happy with the service I received.
This is an additional review. Yamill again is super attentive and quick to resolve my issues. I am truly impressed with his customer service."
We responded:
"Thank you so much for your kind words, Tabitha! We're thrilled to hear that Yamill provided you with quick, professional service and kept you informed throughout the process. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to assisting you again in the future! - Jose "
Nilda
January 27, 2026
5
out of
5
rating by Nilda
"Helpful information on Medicare advantage when deciding the best option in what you need."
We responded:
"Thank you so much, Nilda! We're glad to hear that the information we provided on Medicare Advantage was helpful in guiding your decision. If you have any more questions or need further assistance, please don't hesitate to reach out! - Jose "
Atarah and Yoel
January 26, 2026
5
out of
5
rating by Atarah and Yoel
"Jamil was very helpful and informative. The outcome was very good. He helped me and took his time to answer my questions and verify all was done well and offer to follow up to confirm the transaction is completed"
We responded:
"Thank you for the great review, Atarah! We deeply appreciate you taking the time to leave State Farm Agent Jose Pomales’s Team with this feedback. "
Ed Larsen
January 24, 2026
5
out of
5
rating by Ed Larsen
"Esteban was very knowledgable and able to answer all my questions. I appreciated his friendliness and ability to save me money on our auto insurance."
We responded:
"Thank you, Ed, for taking the time to leave this review! We’re glad to hear Esteban was able to answer all your questions and help you save on your auto insurance. We appreciate your trust and look forward to being here whenever you need us.- Jose"
Nancy Kesselring
January 22, 2026
5
out of
5
rating by Nancy Kesselring
"Miguel called right on time that we had set up. He was very professional, friendly and thorough. He did a medicare review for me and asked if he could call again in October when next year's plans come out. I'm looking forward to it."
We responded:
"Nancy, Thanks for the 4-star review! Your input helps us keep improving our customer focus on all things insurance. "
Joe Harris
January 22, 2026
5
out of
5
rating by Joe Harris
"Great customer service."
We responded:
"Thank you, Joe, for the 5-star review. We value your feedback, and we’re glad our team was able to be of service. Our aim is always to provide outstanding customer service! - Jose "
Joanne Sherva Holmes
January 20, 2026
5
out of
5
rating by Joanne Sherva Holmes
"Yamill at State Farm(Jose Pomales agency) was so helpful to me today reviewing my policy, very personable and easy to talk to, I felt like I was in good hands and I am happy with the changes I made to help me going forward, I feel safe now on the roads!"
We responded:
"Thank you so much for your kind words, Joanne! We're thrilled to hear that Yamill provided you with helpful and personable service. It's wonderful to know you feel confident and safe on the road moving forward. We truly appreciate your trust in the Jose Pomales agency and look forward to supporting you anytime you need us! - Jose"
Cosette Floyd
January 16, 2026
5
out of
5
rating by Cosette Floyd
"Yamill was exceptional. I am in the insurance industry and he was excellent with customer service and thorough."
We responded:
"Cosette: Thank you for the wonderful rating! We are committed to providing honest information about insurance, as well as reliable service, and we're glad that Yamill was able to deliver for you in these areas. Please let me know if my team may be of further assistance. - Jose "
Teresa Stephan
January 13, 2026
5
out of
5
rating by Teresa Stephan
"Yamill is always super helpful and very diligent. I appreciate working with him.
Thanks!"
We responded:
"Thank you so much, Teresa! We're delighted to hear that Yamill consistently provides helpful and attentive service. Your kind words mean a lot to us, and we look forward to continuing to work with you! - Jose"
ANGIE OQUINN
January 12, 2026
5
out of
5
rating by ANGIE OQUINN
"Ruthann was thorough and explained everything clearly and she saved me about $100 every 6 months with better coverage and she saved me about $45 per year on my renter's insurance with better coverage as well!"
We responded:
"Hi Angie,
Thank you so much for your kind words! We're thrilled to hear that Ruthann was able to provide you with clear explanations and save you money while improving your coverage. Your satisfaction means a lot to us, and we’re here anytime you need assistance. Thanks again for choosing the Jose Pomales State Farm Agency! - Jose"
Silvia Osain
January 6, 2026
5
out of
5
rating by Silvia Osain
"I had the pleasure and good fortune of being assisted by Ruth Ann with my vehicle insurance. She was extremely polite and very clear in all her explanations and in answering my questions. The price was also an excellent option, but above all, the service was outstanding."
We responded:
"Thank you so much for your kind words, Silvia! We're thrilled to hear that Ruth Ann provided you with clear explanations and excellent service. It's wonderful to know that you found both the price and the experience to be outstanding. We truly appreciate your feedback and look forward to assisting you again in the future! - Jose"
Yigit Orer REALTOR (Mudur)
December 6, 2025
5
out of
5
rating by Yigit Orer REALTOR (Mudur)
"I recently switched my car insurance from GEICO to State Farm, and I could not be happier with the experience. A huge thank you to Yamill Pomales for the amazing customer service. He truly took his time, listened to what I needed, and worked hard to find the best options for my car insurance. I really appreciate the patience and professionalism. Keep up the great work, Yamill. Thank you again for making the switch so easy and stress free."
We responded:
"Thank you so much for your kind words, Yigit! We're thrilled to hear that Yamill made your switch from GEICO to State Farm a smooth and stress-free experience. He’s definitely a great at listening and finding the best options—plus, he’s pretty patient too! We’ll be sure to pass along your compliments. If you ever need anything else, please don't hesitate to call us. - Jose"
Shyanna Harrison
November 14, 2025
5
out of
5
rating by Shyanna Harrison
"Very friendly and great customer service!"
We responded:
"Thank you so much, Shyanna! We're delighted to hear you had a great experience with our team. Providing friendly and attentive customer service is our top priority. We look forward to assisting you again in the future! - Jose "
Chris Bankey
November 14, 2025
5
out of
5
rating by Chris Bankey
"Yamill spent extra time and effort with us getting the exact coverage we were looking for."
We responded:
"Thank you, Chris! We're glad to hear that Yamill was able to take the time to find the perfect coverage for you at a great price. We appreciate your feedback and look forward to serving you again! - Jose"
Elaine Wathen
November 14, 2025
5
out of
5
rating by Elaine Wathen
"Excellent service from Esteban. One and done. Other agencies kept coming back for info and then did not respond. Esteban took the time to get all info and provide me with final numbers."
We responded:
"Thank you so much for your kind words, Elaine! We're thrilled to hear that Esteban was able to provide you with excellent service and a seamless experience. We pride ourselves on clear communication and efficiency, so it's great to know that Esteban delivered just that. If you ever need assistance in the future, please don't hesitate to reach out! - Jose "
Lucy Hembel
November 5, 2025
5
out of
5
rating by Lucy Hembel
"Great service! Hank you Yamill."
We responded:
"Thank you so much, Lucy! We're thrilled to hear you had a great experience. We'll be sure to pass your kind words along to Yamill! - Jose "
Cindy Smits
October 31, 2025
5
out of
5
rating by Cindy Smits
"Excellent work with State Farm Jose Pomales finding medical insurance for me and my sister in law. Miguel worked with us for days explaining different plans and options. Great Job!"
We responded:
"Thank you so much for your kind words, Cindy! We're thrilled to hear that Miguel was able to assist you and your sister-in-law in finding the right medical insurance plans. We appreciate your trust and are glad our team could provide clear explanations and support throughout the process. If you ever need assistance again, we're here to help! - Jose "
travis hartmann
October 27, 2025
5
out of
5
rating by travis hartmann
"He was very nice and helped explain all the information easily for me to understand what was happening and for what I needed to have for my company compliance"
We responded:
"Thank you, Travis, for your kind words! I'm glad we could help explain everything clearly and make the compliance process easier for you and your company. If you have any more questions or need further assistance, please don't hesitate to reach out. - Jose "
Roger Munnings
October 26, 2025
5
out of
5
rating by Roger Munnings
"José is the reason I continue to stay with State Farm. His deep knowledge of my policy and genuine willingness to help make all the difference. Whenever I’ve needed assistance, José has gone above and beyond to ensure I’m taken care of. Even when he’s unavailable, his team steps in with the same caring, can-do attitude that makes me feel supported and valued. They truly embody a 24/7 commitment to their customers, and for that, I’m sincerely grateful."
We responded:
"Thank you so much for your kind words and thoughtful review Roger! We’re thrilled to hear that our team have consistently provided you with knowledgeable, caring, and dedicated service. Your satisfaction and trust mean the world to us, and we’re committed to continuing to support you whenever you need us. We truly appreciate your loyalty to State Farm! - Jose "
Wil Cruz
October 25, 2025
5
out of
5
rating by Wil Cruz
"If I could give more than 5 stars, I would. Jose Pomales and his office exceeded all my expectations with professionalism, genuine care, and unbeatable attention to detail. Communication was clear and timely, and the results spoke for themselves. Truly a standout experience—highly recommend!"
We responded:
"Thank you so much, Wil! We’re delighted to hear that our team exceeded your expectations with professionalism and genuine care. Clear communication and attention to detail are very important to us, and we’re glad it made a difference for you. Your recommendation means a lot—thank you for trusting us! - Jose "
Arlene Creighton
October 22, 2025
5
out of
5
rating by Arlene Creighton
"If you’re looking for State Farm insurance, this office does the job right. Yamill and Ruthann were extremely nice and professional and I would highly recommend them to anybody looking for SF insurance."
We responded:
"Thank you so much, Arlene! We’re glad to hear that Yamill and Ruthann provided you with professional and friendly service. Your recommendation means a lot to us, and we’re happy to know we could help you find the right State Farm insurance. We appreciate your support! - Jose"
Michelle Taylor
October 21, 2025
5
out of
5
rating by Michelle Taylor
"Esteban took care of all my insurance needs. He was very personable and knowledgeable. Couldn’t have asked for a better experience! Thank you!!!!"
We responded:
"Hi Michelle! Thank you so much for your kind words! We're thrilled to hear that Esteban provided you with knowledgeable and personable service. It's wonderful to know you had such a positive experience. We truly appreciate your trust and look forward to assisting you with any future insurance needs! - Jose "